Accessibility

At NBs Aromas, we are committed to ensuring that our website and online shopping experience are accessible to all customers, including people with disabilities. We strive to follow recognized accessibility standards to create an inclusive, user-friendly experience for everyone.

We believe in equal access, equal opportunity, and continuous improvement.

Our Commitment to Accessibility

NBs Aromas aims to provide a website that:

• Is easy to navigate
• Works well with assistive technologies
• Supports screen readers and keyboard navigation
• Follows WCAG 2.1 Level A & AA guidelines
• Ensures clear and readable content
• Offers accessible design for people with visual, hearing, mobility, and cognitive disabilities

We are always working to improve accessibility features across our website and digital services.

Accessibility Features on Our Website

We have implemented several features to support accessible browsing, including:

✔ Keyboard Navigation Support

Our website can be accessed using only a keyboard (Tab, Enter, Arrow Keys).

✔ Screen Reader Compatibility

Pages include structured headings, labels, alt text for images, and ARIA tags to assist screen readers.

✔ High-Contrast & Readable Text

Text is designed to be readable with clear spacing and high-contrast colors.

✔ Responsive Design

Our website is mobile-friendly and adjusts for different screen sizes and devices.

✔ Accessible Forms

Forms include proper labels, instructions, and error messages to help users complete them easily.

✔ Alt Text on Images

We include descriptive alternative text where images are essential for understanding content.

Ongoing Improvements

Accessibility is an ongoing process.
NBs Aromas is committed to:

• Regularly reviewing pages for accessibility issues
• Enhancing compatibility with assistive technology
• Updating design practices to meet evolving standards
• Training our team to improve accessibility awareness

If you experience any issues, we want to know so we can fix them quickly.

Feedback & Support

We welcome your feedback!
If you encounter any barriers while using our website, please contact us:

📧 Email: [Add Email]
📞 Phone: [Add Number]
📍 Address: [Canada Address]

Please include:

• The page or feature where you faced difficulty
• A description of the issue
• Any assistive technology you were using (optional)

We will respond within 2–3 business days and work to resolve the issue promptly.

Accessibility Standards We Follow

We aim to meet or exceed:

• WCAG 2.1 (Web Content Accessibility Guidelines)
• AODA (Accessibility for Ontarians with Disabilities Act) – where applicable
• Canadian accessibility best practices

Third-Party Content & Tools

Some third-party content or tools on our website (such as payment gateways or embedded services) may not fully meet accessibility standards.

We work with third-party providers to improve accessibility whenever possible, but some limitations may be outside our control.

Commitment to Inclusive Customer Experience

NBs Aromas is dedicated to serving all customers with:

• Respect
• Dignity
• Independence
• Equal access to products and information

If you need support or accommodations, we are here to help.